The internet is telling you what you want to hear

That’s right, the internet is telling you what you want to hear. In some cases, it really is government and corporate propaganda, known as “astroturfing“. This is the practice of creating a fake media buzz to give you the impression that there is grassroots support for something when there really isn’t:

Astroturfing is the attempt to create an impression of widespread grassroots support for a policy, individual, or product, where little such support exists. Multiple online identities and fake pressure groups are used to mislead the public into believing that the position of the astroturfer is the commonly held view.

Although usually associated with the internet, the practice has been widespread ever since newspaper editors first invented the letters page. Pick up any local paper around the time of an election and you will find multiple letters from “concerned residents of X” objecting to the disastrous policies of Y…

As reported by the Guardian, some big companies now use sophisticated “persona management software” to create armies of virtual astroturfers, complete with fake IP addresses, non-political interests and online histories. Authentic-looking profiles are generated automatically and developed for months or years before being brought into use for a political or corporate campaign. As the software improves, these astroturf armies will become increasingly difficult to spot, and the future of open debate online could become increasingly perilous.

The other thing going on is the “online filter bubble”, which is simply the idea that search and marketing algorithms are increasingly telling you what you want to hear. This makes sense in the logic of marketing, but is dangerous when you are trying to figure out what is going on in the world. From TED:

 

 

 

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